Shipping policy

Last Updated: June 2026

Thank you for shopping at AJ Customs. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–5 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Destinations

AJ Customs ships to customers throughout the United States and to many countries worldwide.

If your country is not available during checkout, please contact us before placing your order.

Estimated Delivery Times

United States

  • Standard Shipping: 3–7 business days
  • Processing Time: 1–5 business days

International Orders

  • Standard International Shipping: 7–21 business days
  • Delivery times may vary depending on the destination country, customs processing, and local postal services.

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control.

Shipping Costs

Shipping rates are calculated at checkout based on:

  • Destination
  • Package weight
  • Shipping method selected

Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 48 hours for tracking information to become active.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their country's customs authorities.

AJ Customs is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, AJ Customs is not responsible for lost packages or additional shipping charges required to resend the order.

Lost, Stolen, or Damaged Packages

AJ Customs is not responsible for packages that are lost, stolen, or damaged after they have been marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 7 days of delivery and include photos of the package and product.

Delivery Delays

While we strive to meet all estimated delivery times, AJ Customs is not responsible for delays caused by:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Natural disasters
  • Other unforeseen circumstances

Contact Us

If you have any questions about shipping or your order, please contact us:

AJ Customs
Website: aj-customs.com
Email: customsaj8@gmail.com